[vc_service icon_name=”fa-comment” title=”Business SMS”]Business SMS and Business MMS with the same back-end infrastructure running our advanced business voice platform.[/vc_service][vc_service icon_name=”fa-users” title=”Web Conferencing”]Our platform combines webinars, screen-sharing, video conferencing, and remote support. Most importantly, all in a convenient single-sign-on application. [/vc_service][vc_service icon_name=”fa-arrows” title=”Easy Scalability”]Big or small we will grow instantly with your business.[/vc_service][vc_service icon_name=”fa-sitemap” title=”Supervisor Controls”]Realtime Management – Dashboard – Reports – Auto Callback – Whisper-Barge – Listen In – Contact History – CRM Integration – Call Monitoring [/vc_service][vc_service icon_name=”fa-bar-chart” title=”Reporting”]Custom Dashboard – Queue Stats-Agent Stats – Agent Availability – DNIS Stats[/vc_service]

[vc_service icon_name=”fa-fax” title=”Virtual Fax”]Virtual Fax solution allows clients to replace analog fax machines with confidence[/vc_service][vc_service icon_name=”fa-cloud” title=”Hosted Business Phone System PBX”]The whole system is hosted so there are no servers or need for an IT department. If you have an issue just call us.[/vc_service][vc_service icon_name=”fa-cogs” title=”Completely Customizable Options”]Routing – Schedules – Answering Rules – Hunt Groups – Auto Call Distribution (ACD) – Auto Attendant – Call Parking[/vc_service][vc_service icon_name=”fa-eye” title=”Quality Assurance”]Call Recording – Call Analytics & Alerts – QoS Quality of Service Monitoring – Call Metrics [/vc_service][vc_service icon_name=”fa-code-fork” title=”Integration”]Fax-Mobile Agent – Web-Based Agent – Click to Call – Voicemail to Email – Voicemail Transcription[/vc_service]